Coaching and Mentoring

About Course

Course Overview

Coaching is rooted in a collaborative partnership that provides employees with both support and challenging opportunities for growth. Mastering the art of when and how to coach is a vital skill that benefits both individuals and organizations.

This one-day course will define the principles of coaching and allow participants to evaluate their strengths and areas for improvement as coaches. Additionally, the course will cover key tools that every effective coach should possess and introduce a coaching model designed to yield measurable results.

Learning Objectives
By the conclusion of this workshop, participants will be equipped to:
Comprehend how coaching can facilitate the development of team members.
Cultivate coaching skills that enhance individual performance.
Exhibit the behaviours and practices characteristic of effective coaches.
Identify employees' strengths and provide constructive feedback to support their success.
Utilize various coaching tools in their practice.
Implement a coaching model to achieve measurable results for trainees.

Course Content

DEFINING COACHING AND MENTORING
In this session, participants will learn about the subtle differences between coaching and mentorship.

COACHING ASSESSMENT REVIEW
In this session, participants will review their thoughts from the pre-assignment, and have a look at their strengths and opportunities as a coach.

COACHING TOOLKIT — COMMUNICATION SKILLS
During this session, participants will explore various communication skills and discuss strategies for enhancement, with a particular focus on improving listening abilities.

COACHING TOOLKIT — CRITICAL COACHING SKILLS
During this session, participants will explore key coaching skills, understanding their significance and application in coaching practices. An engaging activity will help participants connect these skills to their meanings, resulting in a comprehensive list of essential coaching competencies.

COACHING TOOLKIT — LEARNING STYLES AND PRINCIPLES
In this session, participants will get a quick look at people’s learning styles and the principles of adult learning, both helpful aspects to their coaching toolkit.

COACHING TOOLKIT — THE BENEFITS/CONSEQUENCES MATRIX
In this session, participants will learn about a very helpful coaching tool that helps with making changes.

COACHING TOOLKIT — GIVING EFFECTIVE FEEDBACK
In this session, participants will learn about giving and receiving feedback, an essential aspect of the leader’s coaching toolkit.

COACHING PROBLEMS AND SOLUTIONS
In this session, participants will learn about some coaching problems and what they can do to make their sessions more effective.

THE COACHING MODEL
In this session, participants will explore a coaching model designed to assist trainees in achieving measurable outcomes. This framework can be adapted to meet individual needs and applied in practical situations for effective results.

COACHING AND MENTORING QUIZ
This quiz examines participants' understanding of coaching and mentoring principles, highlighting the key differences between the two approaches and their roles in employee development. By completing the quiz, individuals will gain insights into effective strategies for fostering growth and support within their teams.

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