In most organizations, we really want people who can work together well, who are productive, and who add value to our company. If we cannot do all of these things, it is going to be increasingly difficult to have a productive business.

As discussed, the generation gap in the workplace is largely a matter of perception, and it can be managed to prevent it from becoming a major issue. That said, generational differences still affect recruitment, retention, and succession planning.

Complete the following statements:

• People want the same things at work and value similar things, regardless of which _________ they belong to.
• We can successfully work with and ________ people from any generation.
• Everyone seeks ________.
• ________ is essential to all of us.
• While no one enjoys ________, we can all become better prepared for it.
• Retaining older workers follows the same principles as retaining younger workers; you simply need to do the right things and make your ________ meaningful.
• Across ________, it’s clear that everyone wants to learn and be ________.
• Most people are open to ________, and this willingness doesn’t vary by generation but by individual __________.