When giving feedback, it’s important to ensure that recipients fully understand your message. To achieve this, use clear and descriptive language that effectively communicates your points.
|
Helpful Words |
Unhelpful Words |
|
o When I… |
o Always |
|
o Specific days/dates |
o Never |
|
o Could you try…? |
o Must o Have to |
|
o What do you think? |
o I insist! o I think… |
