Resiliency can be defined as the ability to bounce back from change and focus on positive aspects rather than becoming overwhelmed by negativity. It is a skill that can be taught and modelled effectively. As leaders, it’s important to understand that simply assuring people that “it will all work out” is often unhelpful. Many individuals do not cope naturally with change, but they can learn techniques to improve their coping skills.
Daryl Conner identifies five key characteristics that are essential for developing resiliency:
- Positive: A positive attitude is vital when facing change. Instead of thinking, “This change means I have to do something I don’t like,” reframe your thoughts to focus on the new opportunities that may arise from the change.
- Focused: Concentrate on the change itself and what actions you can take to manage it. Avoid worrying about factors beyond your control. Acknowledge the stages of transition—endings, the neutral zone, and new beginnings—and validate your feelings throughout this process.
- Flexible: Embracing change can make the transition smoother. Consider ways to adapt and identify any training or resources you may need to facilitate the change.
- Organized: Contextualize the changes within your overall schedule and work approach. Analysing change logically can help depersonalize it, making it easier to handle.
- Proactive: Anticipating change early allows you to adjust your expectations accordingly, making it easier to navigate. Dealing with change that arises unexpectedly is often more challenging than managing shifts you’ve prepared for.
By cultivating these characteristics, individuals can enhance their resilience and improve their ability to navigate change effectively.
