Survival Skills for the New Trainer

About Course

Some individuals pursue careers as trainers because they are eager to share their expertise and support others. Others may take on training roles at the request of their employer, mentoring or coaching new or existing staff. Additionally, some trainers seek to change their daily routines while still contributing to a specific organization or industry.

If you’re considering becoming a trainer or have already started training and want to enhance your skills, this workshop is for you. This one-day workshop aims to explore the fundamental skills necessary for effective training, providing an engaging and interactive learning experience.

At the end of this workshop, you will be able to:
Understand the essential background for trainers to have
Explore how being genuine enhances training
Identify the elements of good questions
Understand how to apply listening skills
Develop rapport-building strategies
Recognize key skills in a trainer’s toolbox and identify skill areas for development

Course Content

WHAT MAKES A GOOD TRAINER?
A trainer is a workplace specialist responsible for teaching and coaching employees on essential skills and knowledge relevant to their roles. Trainers face challenges such as trainee disinterest or preoccupation but can enhance the learning experience by understanding adult learning principles, engaging trainees, recognizing different learning styles, and adapting their training approach.

PERSONAL BEST, PROFESSIONAL BEST
Confident trainers maintain a professional appearance with a few well-fitting outfits and attention to details like polished shoes and neat grooming. By dressing for perception, choosing comfortable clothing, and focusing on timeless styles, trainers can enhance their confidence and professional image.

BEING GENUINE
Being genuine is one of the key aspects of a great trainer. Genuine is being real; not pretending to be someone or something else.

ASSERTIVENESS SKILLS
Assertiveness involves expressing one's needs and opinions clearly and respectfully, fostering an environment of mutual respect and problem-solving. Unlike passive or aggressive behaviors, assertive individuals communicate confidently and constructively, ensuring their needs are met without infringing on the rights of others.

ASKING THE RIGHT QUESTIONS
Effective communication relies on asking questions and actively listening, with open-ended questions promoting richer dialogue compared to closed-ended ones. Probing techniques, such as asking open-ended questions, pausing, paraphrasing, and using reflective or summary questions, encourage deeper responses and enhance understanding, fostering better communication and engagement.

LISTENING SKILLS
Exercising your listening skills will help you to communicate better.

CONNECTING WITH PEOPLE
Effective training relies on building strong relationships between trainers and trainees, with an emphasis on creating an engaging environment from the outset. Facilitative training expands the scope of development beyond conventional skills, fostering whole-person growth that enhances employee retention, morale, and creativity.

DEFUSING DIFFICULT PARTICIPANTS
Sometimes problems will occur during a training session. However, if you know how to deal with them, they can usually be easily resolved.

DO’S AND DON’TS FOR NEW TRAINERS
This checklist outlines essential dos and don'ts for effective training, emphasizing the importance of thorough preparation, adaptability, and maintaining a positive atmosphere. Trainers should engage participants, manage their time well, and stay composed, while avoiding assumptions, negative reactions, and unpreparedness.

SURVIVAL SKILLS FOR THE NEW TRAINER QUIZ
This quiz assesses essential survival skills for new trainers, focusing on preparation, adaptability, and effective communication techniques to ensure successful training sessions.

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