• Concentrate!
  • Repeat the name out loud, right after you hear it. Try to find other opportunities to use it.
  • Get some kind of visual reference. (Matt has thick hair like a mat.) These are not things you are ever expected to share with the person, so be as creative as necessary to create a visual memory.
  • Group associate. Know where you met the person. Write it on their business card if you get one.
  • Write the name down as soon as you can.
  • Pay attention. That’s most important.
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