You can deal with concerns about body piercings and artwork (such as tattoos) in a similar way.
Case Study
Stu Supervisor knocks on Andy Accountant’s door to ask a question about weekly reports. Andy answers the door and begins speaking, but Stu doesn’t hear what he’s saying… he’s too distracted by the chain connecting Andy’s nose and left ear.
Solution
Set the Time and Place
When Stu regains his senses, he quietly says, “Andy, do you have a moment so that I can speak to you in private?”
Andy nods and ushers Stu back into his office. Stu closes the door and they both have a seat.
Use a Soft Opener that Asks for Feedback
Stu Supervisor: “Andy, I’m a little bit concerned about your recent fashion decision. I don’t want to embarrass you but there are some questions I’d like to ask. This chat will be private – I won’t share anything here with anyone else without your permission – but I will put a note in your employee file summarizing what we discussed. Do you have a few minutes so that we can talk about this and come to a solution?”
Andy says, “Sure, I’d be happy to help.”
Describe the Issue as You or Others Have Observed It
Stu Supervisor: “You’ve obviously received a new piercing over the weekend.”
Describe the Impact on the Employee and the Workplace
Stu Supervisor goes on to say: “You attend many meetings with our senior executives. Have you thought about how they might perceive your new look?”
At this point, Andy could take two basic approaches. In general, you will get a response like this: “Geez, Stu, I hadn’t really thought about that. I’ve been saving up for this forever! I don’t mind not wearing it to work, though. I can even take it out now if you like.” Then, Stu will agree, thank Andy for his co-operation, and life can continue as normal. Stu won’t need to outline any options as Andy has solved the problem on his own.
Andy, however, might say something like this: “I’m so tired of this company trying to run my life! It’s my face and I’ll do what I want with it.” Stu then needs to move on to the final step.
Outline the Options
Stu: “Andy, I’m sorry that we see this issue differently. If you won’t agree to remove the jewelry during working hours, then I will have to get the opinion of one of our human resource consultants. My recommendation to them will be that you take today off as a paid day to consider my request. If you want to continue working with us, you’ll have to take out the piercing during working hours. If you think that my request is unreasonable, I’ll accept that as your resignation. Either way, we can meet tomorrow morning to discuss this further. Does this plan sound acceptable to you?”
A Note about Body Art
In one sense, piercings are easy to deal with – they can easily be removed and although holes will still be visible, they will be less obtrusive than an inch-long post sticking through your receptionist’s lip. Tattoos aren’t as disguisable. The usual compromise is to wear clothing that covers the offending artwork.
