Manage Performance

Earlier, we talked about ways to manage performance and how important it is to be proactive with mobile workers. Make sure that you set, manage, and monitor expectations. Keep lines of communication open and let your team know that you are there to support them.

Be Consistent

Being consistent is extremely important when leading a virtual team. If you usually respond to e-mails within a few minutes, for example, but do not reply to one team member for days, they might start to wonder if they have done something to upset you.

Give Trust to Get Trust

Trust people to do the job that you have assigned them to do. Ensure that processes, resources, and tools are in place so that they can be successful and let them do their work. Trust them to reach out to you if they need help.

Reward the Team

Rewards are important for traditional teams, and virtual teams are no exception. Reward them whenever you can, whether it is words of recognition, an extra day off, or a free lunch delivered to everyone on the team.