Business Writing That Works

About Course

Effective writing is crucial in ensuring your message is clear and easy to understand. It’s important to include all necessary information and express your points with clarity. In a business context, conveying information professionally and courteously, while using appropriate formatting, is essential.
Join our one-day workshop to refine your business writing skills. This session will equip you with tools to craft effective memos, emails, and letters, while also providing a brief overview of writing reports and proposals.

LEARNING OBJECTIVES
Participating in this workshop will enable you to:
• Master Writing and Proofreading: Learn techniques to ensure your work is clear, concise, complete, and accurate.
• Apply Skills in Real Situations: Use your newfound skills in practical, real-world contexts.
• Utilize Courteous Language: Discover how to communicate in a polite and respectful manner.
• Understand Proper Formatting: Gain insights into the correct formats for memos, letters, and emails.
• Assess Audience Understanding: Learn how to evaluate whether your writing is easily comprehensible to your intended audience.

Course Content

THE 4 C’S: CLEAR, CONCISE, COMPLETE, AND CORRECT
In this course, participants will review and enhance their writing skills by focusing on the 4 C’s: clarity, conciseness, completeness, and correctness, including how to convey clear messages, avoid unnecessary details, ensure all essential information is included, and correct common writing errors.

MANNERS AND COURTESY
In this session, we will explore how to apply this principle in business writing, focusing on techniques to ensure your communication is courteous and professional.

WRITING MEMOS
In this session, we learn how to write a memo.

WRITING EFFECTIVE EMAILS
In this session, we learn about the basics of writing emails that are compelling and how to manage them.

REPORTS AND PROPOSALS
In this session, we look at reports and proposals. Reports and proposals are two important types of business writing, but because they are longer and more involved pieces, we will only touch briefly on them here.

WRITING BUSINESS LETTERS
In this session, we'll explore the components of a business letter and discuss various types of business correspondence.

READABILITY INDEX
In this session, we'll explore the use of readability indexes to assess the clarity and accessibility of our writing.

PROOFREADING
In this session, we learn how to improve what we have written.

REVIEWING YOUR WRITING
In this session, we complete a final review.

BUSINESS WRITING THAT WORKS QUIZ
This quiz evaluates participants' understanding of effective business writing techniques, focusing on clarity, conciseness, and professionalism. By completing the quiz, individuals will enhance their writing skills and learn how to communicate more effectively in a business context.

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