About Positive Intent

One effective way to reduce barriers from the outset is by establishing positive intent. This concept involves recognizing that you have valid reasons for your words and actions, just as others do. Approaching conflict with a sense of concern and a desire to support others fosters a more constructive environment, and positive intent plays a crucial role in this process.

To demonstrate your positive intent, steer clear of negative assumptions and statements, and concentrate on future possibilities rather than past grievances. Remember, addressing conflict is essential for resolving differences and achieving productive outcomes.

Reframing (Some examples for reframing into positive intent)

I need that report immediately!

(Possible answer: Can you track down that report by noon today please?)

There is no way we are doing that!

(Possible answer: I can see your point, and I can also see some negative consequences with this proposal. I would like to discuss them with you so we can look at everything thoroughly.)

I cannot stand the way you talk to me.

(Possible answer: When you raise your voice when speaking to me, it makes me feel belittled and it makes it hard for me to have a productive conversation. Could you try not to raise your voice when we are talking?)

Accepting Differences

Another aspect of positive intent is to accept that not everyone is like you. People have strengths, and they also have limitations. You have to consider why a particular behavior is a problem. Is it a problem for you because of your perspective, or is it genuinely a problem? Have your feelings been hurt? If so, then you need to get a handle on your feelings, identify the root cause of the problem, and be prepared to keep those feelings in check.