Negatives:

• Broken relationships
• Work disruption
• Can be expensive
• Can create barriers not there before
• May cause people to leave work they enjoy
• May lead to bad decisions

Positives:

• Helps people see other options or points of view
• Clears the air
• Encourages creativity
• Leads to better decision-making

Extra Information

Organizations and leaders should be very careful not to create situations where others are uncomfortable voicing a different opinion for fear of creating conflict.