|
Emotion |
What It Tells Us |
|
Sadness |
Lost something of value |
|
Anger |
Way is blocked or get out of my way |
|
Fear |
Possible threat – be prepared |
|
Happiness |
Gained something of value, the way is safe |
|
Surprise |
Something unexpected happened |
|
Contempt |
Not worthy of care, hardening of feelings |
|
Disgust |
Rules are violated |
Applying Emotional Intelligence
Emotional expressions do not reveal the underlying cause of the response. To comprehend the emotion fully, it’s essential to consider the context in which it was expressed and how your own emotions may influence that situation. As you observe and interpret emotions, keep in mind that emotions themselves are neither inherently positive nor negative; rather, it is our actions in response to those emotions that shape the outcome.
