Helping Skills 

• Provide employees with problem-solving tools, such as evaluating the pros and cons of various options.
• Encourage them to identify options and recommend their preferred choice, while analyzing the potential consequences of each option.
• Develop your questioning and probing skills to facilitate deeper discussions.
• Stay open-minded and receptive to their ideas, even if they differ from your own.

Mentoring Skills 

• Introduce employees to other individuals within the organization to expand their network.
• Arrange for them to attend relevant meetings when appropriate.
• Assist them in finding additional mentors in areas where you may lack expertise but they have interests.
• Discuss their future aspirations to better understand their goals and help them identify opportunities.
• Keep an eye out for positions they may be interested in applying for within the organization.

Teaching Skills 

• If you feel insecure in a teaching role, consider seeking training to enhance your teaching abilities.
• Practice patience with employees as they learn.
• Use mistakes as valuable learning opportunities, guiding employees through the lessons derived from them.
• Encourage employees to practice their new skills whenever possible.

Challenging Skills

 Remember that your role as a coach is to support employees in reaching their full potential.

• Clearly communicate your expectations and discuss them with the employee.
• Spend time observing the employee to gauge their progress.
• Help them set SPIRIT goals and develop a plan to achieve them, holding them accountable throughout the process.