One of the most popular competency models is Daniel Goleman’s emotional intelligence model, which outlines the following competency areas:

Self awareness:

  • Emotional awareness
  • Accurate self-assessment
  • Self-confidence

Self-motivation:

  • Achievement drive
  • Commitment
  • Initiative
  • Optimism

Self-regulation:

  • Emotional self-control
  • Trustworthiness
  • Conscientiousness
  • Adaptability
  • Innovativeness

Competency models can help your talent management program in several ways:

  • They can ensure that everyone involved is speaking the same language
  • They can outline the values and skills considered key in the organization

Your competency model will depend on what characteristics are important to your organization. You may choose to develop a competency model for a particular part of your organization (like executives or middle managers), for a particular department, or for a particular position.

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