What is a Competency?
A competency refers to a standardized requirement for knowledge, skills, or abilities that an individual should possess. Organizations often seek competencies in various areas, such as communication, leadership, planning, or teaching.
Competency Clusters
Competencies can be grouped into clusters to define the requirements for specific skills. For instance, a competency cluster for a line manager might include:
Communication:
- Promotes open conversation
- Presents information clearly
- Listens actively and effectively
Leadership:
- Negotiates effectively with team members
- Encourages team members
- Helps the team set realistic goals
Critical Thinking:
- Solves problems logically
- Assists others in problem-solving
- Efficiently finds and utilizes resources
What is a Competency Model?
A competency model outlines the skills necessary for an organization’s success. It encompasses various aspects of an individual, including:
- Knowledge, skills, and abilities
- Self-image
- Motivators
- Personality traits

